My Class or Group is not Labeled Correctly

Existing "Groups" have been automatically classified as a "Class" or a "Group" based on the members previously in the Group.

If a "Group" has been misclassified as a "Class" or if a "Class" has been misclassified as a "Group," it is possible to update this label within the Class or Group "Settings" page.

On the web, to change a Group to a Class or vice versa:

  1. Click within the Group or Class on the left sidebar.
  2. Select the "Settings".
  3. Click "Advanced Settings".
  4. Select if this is a "Class" (for Students) or a "Group" (for Teachers)
  5. Click "Save Settings" to save the changes.

After completing the steps above, your Class or Group will then appear correctly in your "Class" or "Group" list.

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On the mobile App, to change a Group to a Class or vice versa:

  1. Click the "More" icon on the bottom right of the App.
  2. Select "My Groups."
  3. Scroll through the list to find a Group that should be a "Class" and tap to open it.
  4. Click the Gear icon in the upper right.
  5. Scroll to the bottom and in the section "Class/group type" change the Group to a "Class."

After completing the steps above, your Class or Group will then appear correctly in your "Class" or "Group" list.

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