Planner (Troubleshooting)

  • I can't post events:
    • Only Group owners or co-teachers can post events to the Group calendar. Additionally, teachers can post events to individuals, i.e., connections or students, and to themselves. Students can only post events to themselves.
  • I can't create tasks:
    • Users can add tasks to their Planners to remind them of items that need to be completed. Tasks are unique to each user, and they can’t be created for other Groups or users.
  • Planner events and date discrepancies:
    • Date discrepancies can be accounted for based on users’ time zone settings. Teacher and parent time zone settings are automatically set based on the web browser’s time zone settings when an Edmodo Account is first created. Student time zone settings are automatically set based on their first Group's teacher’s settings.
    • To adjust your time zone settings:
      1. Select the “Down Arrow” icon down-arrow.png next to your Profile picture on the top toolbar.
      2. Click the “Settings” option in the drop-down menu.
  • I can't send Planner events to Parent Groups:
    • Parent Groups should not be listed as recipient options for Planner events. Parent Accounts are automatically notified when their children’s Groups are sent Planner events. If you see Parent Groups as recipient options for Planner events, please contact us and let us know.