My Email Address Is in Use on a Student Account

If your email is in use on a student account, but you want to create a different type of account, simply follow the steps below to remove your email address from the student account:

  1. Log in to the student account.
  2. Select the profile icon Account_Icon2019-07-24.png in the top toolbar > select Settings Settings_Icon_2019-07-24.png.
  3. Remove your email address from the Primary Email field.
  4. Click Save Changes.

Your email will then be free to create a teacher or parent account! If you just want to stop receiving emails from the student account, simply turn off the notifications by clicking on the profile icon Account_Icon2019-07-24.png in the top toolbar > selecting Settings Settings_Icon_2019-07-24.png > then Notifications in the left panel.