My Email Address Is in Use on a Student Account

If your email is in use on a student account, but you want to create a different type of account, simply follow the steps below to remove your email address from the student account:

  1. Log in to the student account
  2. Select the profile icon Account_Icon2019-07-24.png in the top toolbar > select Settings Settings_Icon_2019-07-24.png
  3. Remove your email address from the Primary Email field
  4. Click Save Changes

Your email will then be free to create a teacher or parent account!