Made Parent Account, Want a Student Account

Because student accounts do not require email addresses, you can go ahead and create a new student account without an email address right away. You can also deactivate your parent account, which can take up to 48 hours to process. Once the deactivation goes through, you can easily add your email address (that was on the parent account) to your student account. Here are more detailed steps: 

  1. Deactivate your parent account by logging in, click on the profile icon Account_Icon2019-07-24.png in the top toolbar > click Settings Settings_Icon_2019-07-24.png > scroll to the bottom and click Deactivate your accountThis can take 48 hours to process.
  2. Sign up for a student account using the class/group code or join URL provided by a teacher. Do not use the same email address as before unless your deactivation request has already processed.
  3. A few days after deleting your parent account, add your email address to your student account in Settings Settings_Icon_2019-07-24.png.

After all these steps, you will have deactivated your parent account, created a student account, and added an email to the student account.

Note: Because the deactivation of a parent account can take up to 48 hours, you may have to wait 2 days until you can add your email address to the new student account.