View & Manage Members in Your Organization (Admin)

Administrators can view all types of members (Teachers, Students, Admins) from their account. In the list overview, Admins can:

To view members of your School's Network Page:

There may be times when you want to review who has joined your school, make sure that all new students are added, or remove older students who no longer study with your teachers. To view a list of your school's network members, simply:

  1. Switch to your Admin portal 
  2. By default, you will land on the Manage Members view which contains a list of all the members in your network
  3. Search for a specific user one of two ways:
    • Type a user's name in the Search Members box at the top of the list
    • Apply any available filters to view and inclusive list of all members

Note: Users must first be admitted to the Organization before they will appear on the Members page. When you click on the name of a member you can view more information, such as their User Detail, Classes/Groups, and Profile. 

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Review a Member's Details:

To revise which Classes/Groups your students have joined or to simply observe one, you can click into their details by simply:

  1. Switch to your Admin portal
  2. Locate the name of the user in your Manage Members view
  3. Search for the member whose details you want to revise 
  4. Click on the name of the member to open their details. From their details page you have the option you can review their Classes/Groups or View Profile

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To Reset a User's Password:

Admins can reset any Teacher or Student's password through their Admin portal, making it easy to regain access when they've lost or forgotten their login credentials. To reset a member's password, simply: 

  1. Switch to your Admin portal 
  2. Locate the name of the user in your Manage Members view
  3. Click on the name of the member to open their details 
  4. Click on Change Password located in the Account Security section 
  5. Enter a new password and re-enter new password > Confirm 

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To Update a Member's School Affiliation: 

We know that teachers and students sometimes transfer between schools.  If you need to help a member update their school affiliation, you can do so by simply:

  1. Switch to your Admin portal
  2. Locate the name of the user in your Manage Members view
  3. Click on the name of the member
  4. Select Edit under the Institutions section 
  5. Search and select the new school > Save 

Note: If updating an Admin's school affiliation, they will first need to have their account status changed to Teacher. 

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To Grant Administrator Access: 

  1. Switch to your Admin portal
  2. Locate the name of the user in your Manage Members view
  3. Click on the name of the member to open their details 
  4. Select Edit under the Admin Permissions section
  5. Select the proper Admin Permissions for the member from Org Admin, District Admin, School Admin, or None (dependent on your own Admin access)
  6. Click Save to confirm the changes 

Note: Org Admins are the only ones who can change members into fellow Org Admins. 

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